Get In Touch
We're here to answer your questions about our premium automotive pet products, B2B partnerships, and wholesale opportunities. Reach out to us using the information below or our contact form.
Contact Information
Email Us
General Inquiries:
Wholesale & OEM:
Call Us
North American Office:
International:
Business Hours
Monday - Friday:
9:00 AM - 5:00 PM EST
Saturday - Sunday:
Closed
North American Office
Address:
101 N Main St #302
Greenville, SC 29601, United States
Our Locations
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Complete the form below and our team will respond to your inquiry within 1-2 business days.
Frequently Asked Questions
Our standard minimum order quantity is 500 units for standard products and 1,000 units for customized products. However, we offer flexible terms for long-term partnerships. Contact our B2B team to discuss your specific requirements.
Yes, we offer various customization options for retailers, including custom labeling, packaging, and branding. For larger orders, we can also customize colors, materials, and features to match your specific requirements.
Standard production time is typically 30-45 days, while custom OEM projects may require 60-75 days. Expedited options are available for qualifying orders. We always provide a detailed timeline before production begins.
Yes, all our products are BSCI certified for ethical manufacturing practices and comply with EU REACH Regulation No.1907/2006 tested by Intertek for chemical safety. We also meet CA 65 Test requirements and European Standards, conducting rigorous testing to ensure safety and durability.
Yes, we have experience with regulatory requirements for various international markets. Our team can work with you to ensure products meet specific regional compliance standards for North America, Europe, and Asia.
We typically require a 30% deposit to initiate production, with the remaining balance due before shipping. For established partners, we offer Net 30 terms. We accept wire transfers, credit cards, and letters of credit for international transactions.
For B2B partners, we provide complete certification documentation as part of our onboarding process. Our products are BSCI certified (B rating) and comply with EU REACH standards (Regulation No.1907/2006), CA 65 Test requirements, and European Standards. Contact our wholesale team to request verification documentation or visit our Quality & Compliance page for more information.
Still Have Questions?
Contact our team directly at info@marksign.com or call us at +1 (555) 123-4567